Version 1 of this log
Accessibility
Nothing below is a claim of conformance to a standard. Each row is a test somebody actually ran, with how it was run and what it gave. Where it says partial, the open item is named.
The log
| Test | How it was run | Result | Still open |
|---|---|---|---|
| Keyboard only, no mouse | tab through all thirty pages | pass | none |
| No scripts at all | scripting off, every page loaded | partial | the send button, deliberately |
| Text at 200 percent | browser zoom at a 1280 viewport | pass | none |
| Narrow screen | 320 by 640 | partial | the wide comparison tables |
| Contrast | every text and background pair measured | pass | none |
| Heading order | outline dumped for each page | pass | none |
| Image descriptions | read aloud against the frames themselves | pass | none |
| Reduced motion | operating system setting on | pass | none |
| Form labels | every field checked for a real label rather than a placeholder | pass | none |
| Tables | every table checked for row and column headers | pass | none |
| Color alone | every meaning checked for a second, non-color carrier | pass | the ladder prints bought or open in words on every row |
| Independent audit | not run | none | yes |
The three worst places on this site, worst first
1. The send button does not work without scripts. The boxes are checked in the browser before anything moves, and with scripting off there is no check, so the button stays off rather than sending something nobody looked at. *Until it is fixed:* the same six lines in a mail to office@mydomainetravel.com land in the same tray, and the form says so where it happens. 2. The comparison tables scroll sideways below about 40rem. They carry four and five columns and they do not reflow. *Until it is fixed:* every one of them is preceded by the same information in prose or in a label-and-value list on the same page. 3. The ladder is a visual device. The position of one hairline in a five-row stack is how the bands are compared at a glance. *This is already mitigated rather than pending:* every row prints bought or open as a word, and every card and page names its band in text. The hairline carries nothing the text does not.
The same job, three other ways
- By telephone
- +1 (202) 544-0193, Mon to Thu 9:30 am to 6 pm, Fri 9:30 am to 4 pm Eastern. Say which page you were on. Nothing costs more this way and nothing is refused
- By mail
- amend@mydomainetravel.com, answered in writing whether you wrote or telephoned
- In person
- by appointment at 5100 Wisconsin Avenue NW, because it is an office and not a shop
Reporting a fault
Write to amend@mydomainetravel.com with the page address, the browser or reader you were using, and what happened instead of what you expected. Answered within five business days, and the fix is usually faster than the answer.
Tell us how you need information sent and it is recorded, and used for every future proposal without your having to ask again.
What we do not control
The documents an operating company issues. Ours are plain and readable. Theirs are theirs, and if one turns up in a shape that does not work for you, say so: it gets read aloud down the telephone, or typed out again in a form that does.